Frequently Asked Questions (After Booking)

Updated: Sep 22


How do I take my event makeup and eyelashes off?

Eye makeup remover and a foaming wash will be your best friend. Oil cleanses used prior to a wet wash will help melt and break off a lot of the makeup as well. Anything you may have to help agitate the wet wash such as sponges, wash clothes, face brushes or a Clarisonic will help too.

What if a member of my party or myself has an allergy or sensitivity and/or vegan?

We take allergies and personal choices very seriously. Due to the constant turnover of products in each artists' kit, the volume of products in each kit, and the variation of products used between each artist, we are not able to check each item and its ingredients. If an allergy and/or life choice is a high enough concern to the client, we recommend opting out of our beauty services. We are not responsible for any allergic reactions and it is up to the client to exercise caution if he/she is highly sensitive.

Should I get lash extensions?

We carry only the highest grade lines with real hair in 3 different band styles, and 6 different cluster sizes. We can create any look with them AND they are included in your price. Heather Van Houten specifically encourages her personal clients to pass on the lash extensions so she can customize the entirety of the beauty look.

What should we wear to the trial/event/wedding?

Come comfy and casual. If you are using your trial as a makeup and hair booking before another event, we strongly advise that you do not wear anything that you will be photgraphed in. Powder, hair spray, and makeup can get messy! A loose or button up top is ideal, and minimal to no jewelry. Please bring any hair accessories and/or veil that you would like to see with your makeup and hair trial.

How should I prepare my hair for the trial/event/wedding?

Any shine treatments, color or highlights you need are always a great idea within the months prior to the wedding! On event days, we like super clean blown out hair! If your hair is very oily, go ahead and shampoo and blow dry it the evening or the morning of the your event. If you have curly hair, please let us know and we will give you further instructions.

How should I prepare my skin for the trial/event/wedding?

Great skin makes a great canvas! Love and spoil your skin with your favorite skin care products in the months prior to the wedding. Try not to use any new treatments within a week of your wedding. For the event date, clean moisturized skin is great. Please no SPF or heavy serums, they will create a barrier and cause a flash back in the photography.

How long will the trial be?

2-3 hours is average.

How much is a trial?

Makeup and Hair Tucson $200

Single Services Scottsdale $115

Can you do multiple looks for my trial?

We can absolutely make small changes and alterations to the look we create for you. Beyond that, it is very hard to show different looks to their full integrity in one sitting. We curl the hair specifically for each style so the hair becomes tired if we try to force into a 2nd style or a style that the curls are not prepped for. The same with the makeup. 2nd looks end up looking muddy and overworked. If the client is interested in multiple looks, we encourage the client to book a separate trial.

Where will the trial be?

Trials for weddings in Tucson, Casa Grande and Southern towns/cities with by held at our Tucson East Side Studio. PHX/Scottsdale clients will have trials performed at our Old Town Scottsdale Studio. Address given upon booking.

I booked a Traditional Wedding but I would like to book my trial before the 3-4 month mark when my artists are chosen for my wedding. What do I do?

You have several options. You can:

  1. Book a trial now with 2 available master artists. We can not guarantee that they would be your wedding day artists but we are a tight group of artists who have been working together for years, so would take pictures and make notes of your look to share with your wedding day artist.

  2. You can wait till the 3-4 month mark to schedule your trial with your personal wedding day master artists.

  3. Opt to add an upgrade to your quote and hold 1-2 available artists for your wedding and book a trial with them ASAP.

Are we suppose to tip? Is gratuity included?

An 18% gratuity is added to all services. If you would like to tip extra, feel free to give it directly to your artist!

Where can I purchase hair extensions? Do you provide them for me?

We do not provide extensions, but most of our clients to choose to use them, and we are very familiar with them. Click here to see our blog about hair extensions:

https://www.hvhartists.com/single-post/2018/12/18/Hair-Extensions

Should I bring inspiration pictures to my trial/wedding/event?

Yes! Inspiration pictures are always fantastic to bring. It keeps all of us on the same page, especially if you are looking for a specific style. Try to look for pictures of actresses or models that have similar hair, color, and skin to yours to make it easier. HD pictures are the way to go. When looking for inspiration pictures, keep this in mind: Lets say you are blonde hair and blue eyed and in your 50's-60's, you may try googling "Michelle Pfieffer" or "Sharon Stone" with "Oscar Makeup" and "Golden Globes Makeup" as opposed to finding pictures Instagram and pinterest. Most of the time pictures from pinterest or instagram are heavily edited, and may just have 1 eye as opposed to an unedited full face. Being able to see real people unedited with the entire face is really helpful.*Note* it is very hard for us to recreate a makeup look that was done prior by another makeup artist if the picture was taken on camera phone more than 1-2 feet away from the face. Especially if the eyes are not closed and the lighting is poor.

I need my hair cut/colored, where should I go?

We have 2 artists on the team that run their own salon chairs! They would love to take care of you and they do beautiful work:

Chelsea Curry (520) 591-4157

Sydnee Rivera (520) 661-6726

I'm stressed out! I need a massage!

Call Erin with Stepping Stones! She comes to your home with her own massage table and will give you the most relaxing message of your life... I'm serious. ;) Erin also offers on site wedding day chair massages.

(520) 465-5095


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